Delivery & Returns
UK Post & Packaging:
Depending on the size of the goods you order, your delivery will be either via Royal Mail Second Class or DHL Domestic Express. Postage cost is calculated by your order total using the table below:
|£0.00 to £19.99||£3.99|
|£20.00 to £29.99||£4.99|
|£30.00 to £59.99||£7.99|
|£60.00 to £299.99||£9.99|
Deliveries outside the UK may be subject to higher rates - these will be shown at checkout. Our International deliveries are sent by either Royal Mail Airmail or DHL Economy Select.
We aim to despatch them from our premises next day, in which case you will receive your order in 3 to 4 working days. We will always endeavour to deliver within 10 to 14 days at the outside. Please do let us know if there is particular urgency with your order in which case we will do all we can to ensure it is sent as quickly as possible.
All items are inspected for damage before they leave our premise, however in the unlikely event that they are damaged in transit, then please let us know immediately. Give us a call on 01743 441946, or email us on [email protected] (We respond to all emails within one working day) , and we will ensure that we can get a replacement out to you as quickly as possible. In order to minimise any inconvenience, we will generally accept a photographed image of the damage, and resend the item as quickly as possible.
Should you decide that you do not wish to keep the goods you have ordered, then please return them to us within 14 days. As long as they are in their original packaging and in good condition, we will happily refund the cost of the item. Our address for returned items is:
8 Knights Park
Battlefield Enterprise Park
If you need to speak to us, then give us a call on 01743 441946. We are in the office from 9am to 5pm, Monday to Friday. Alternatively drop us an email on the address below :
Email - [email protected]